Terms & Conditions

Last Updated: March 02, 2026

Terms & Conditions

Welcome to SuperCop Workforce Pvt. Ltd. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using the SuperCop Workforce Pvt. Ltd. website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Description

SuperCop Workforce Pvt. Ltd. provides comprehensive Integrated Security & Workforce Management Services, including:

• Security Services (Office Security, House Security, Bank Security, Parking Security, Personal Protection)
• Facility Management Services
• Maintenance Services
• Support Services
• Workforce Management Solutions

All services are provided subject to availability and in accordance with the specific terms agreed upon in individual service agreements.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not:

• Infringe upon the rights of others
• Violate any applicable laws or regulations
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality

4. Service Agreements

All services provided by SuperCop Workforce Pvt. Ltd. are subject to a formal service agreement that will specify:

• Scope of services to be provided
• Service duration and schedule
• Pricing and payment terms
• Responsibilities of both parties
• Terms of termination and cancellation

The service agreement will supersede these general terms where specific provisions are made.

5. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Invoices will be issued as per the agreed schedule
• Payment is due within the timeframe specified in the invoice
• Late payments may incur interest charges as specified in the agreement
• We reserve the right to suspend services for non-payment
• All prices are subject to change with prior notice

6. Cancellation and Refund Policy

Cancellation and refund policies will be detailed in your specific service agreement. Generally:

• Cancellation requests must be submitted in writing
• Refunds, if applicable, will be processed according to the terms of your service agreement
• Services already rendered are non-refundable
• Cancellation fees may apply as specified in your agreement

7. Limitation of Liability

To the maximum extent permitted by law:

• SuperCop Workforce Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you for the specific service in question
• We maintain appropriate insurance coverage as required by law
• We are not responsible for events beyond our reasonable control

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SuperCop Workforce Pvt. Ltd. or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation continues even after the termination of services.

10. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or pandemics.

11. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

• Negotiation: Good faith discussions between parties
• Mediation: If negotiation fails, through mediation by a mutually agreed mediator
• Arbitration: If mediation fails, through binding arbitration in accordance with Indian Arbitration laws
• Jurisdiction: All legal proceedings shall be subject to the jurisdiction of courts in New Delhi, India

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of New Delhi, India.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: